BrightStar Credit Union is committed to creating a diverse work environment where everyone has the chance to succeed. We're dedicated to empowering the careers of our people. Our work environment is service-oriented, fast-paced and fun.
We are currently seeking a
Fraud Specialist to join our team at our Sunrise Operations Center!
The primary role of this position is to make a difference in our neighbors’ financial lives. This is accomplished by providing the highest quality of service to both internal and external members. Responsibilities include the processing and tracking of results pertaining to checking account forgeries, ATM/VISA debit unauthorized use, endorsement forgeries, member account embezzlement, and suspicious account activity.
Major Duties & Responsibilities:
Knowledge and Skills:
Experience: One to three years of similar or related experience
Education: A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills: Effective communication both orally, and in writing, with employees, other organizations, and the general public to explain general established policies, procedures, and systems. Must have knowledge of RCW, UCC, Regulation D and E, and procedures related to fraud investigation. Must have knowledge of check clearing and return-item regulations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 70 pounds and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug Free Workplace.