Fraud Investigator

Job ID
Regular Full-Time


BrightStar Credit Union is committed to creating a diverse work environment where everyone has the chance to succeed. We're dedicated to empowering the careers of our people. Our work environment is service-oriented, fast-paced and fun.

          We are currently seeking a Fraud Investigator to join our team at our Sunrise Operations Center!

We are looking for a talented Fraud Investigator to be responsible for detecting illegal fiscal operations and managing cases of financial misappropriation. The ideal candidate should have demonstrable analytical skills along with a passion for research and investigative evidence analysis.


Major Duties & Responsibilities:

  • Collect, analyze, and interpret relevant documents and financial documentation.
  • Common types of fraud relevant to investigations will include check fraud, identity theft, account takeover and other various financial crimes.
  • Collaborate with law enforcement and legal professionals to develop strategies useful in resolving fraud cases.
  • Maintain an honest/ethical benchmark when conducting investigations to ensure a non-discriminatory analysis.
  • Ensure accurate documentation and records of all interviews and overall investigative operations.
  • Interview suspects to obtain information useful in illegal financial schemes.
  • Obtain surveillance from within BSCU and other outside sources.
  • Make recommendations on ways to minimize risk of fraud
  • Conduct investigations to determine the identities of fraud perpetrators and the strategies they employed.
  • Analyze financial documents and data to identify inconsistencies in records.
  • Utilize various IT and accounting tools in detecting financial discrepancies.
  • Assist with training of fraud investigation personnel.
  • Assist with the physical security and robbery training.
  • Maintain an up-to-date knowledge of trends in financial maneuvers as well as current techniques employed in detecting fraudulent operations.

Maintain knowledge with training:

        • BSA Compliance – every employee is required to uphold the credit union’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with BSCU will take into consideration the awareness of unusual or suspicious activity that is relevant to the department.
        • In addition to any other assigned training courses, online BSA and OFAC courses must be completed at least annually, as made available by the Training and/or Compliance Department.
        • Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, USA Patriot Act, OFAC, Fair Lending and Credit Card Act.  



Knowledge and Skills:

Education and Training: A Bachelor’s degree in business, criminal justice, or in a related field is required. Experience as a private investigator, examiner, or other law enforcement agent is also essential in accessing the job


Interpersonal Skills:

    • Must be able to work with investigation team mates, legal counsel and other professionals to achieve an objective
    • Ability to work independently with minimum supervision
    • Good organizational skills
    • Display good interviewing and interrogation skills along with the capability of drafting reports
    • Honest and ethical with high levels of integrity and confidentiality.

 Communication Skills: Must be adept at presenting the findings of an investigation using precise language and expression.


Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 70 pounds and occasionally lift and/or move up to 70 pounds.  Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug Free Workplace.


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